Legal and Disclaimer
Website – Terms of Use
Smalley Marsey Rispin Architects Ltd (SMR) has taken all reasonable steps to ensure that the information contained within the pages of this site is accurate and current. However, no warranty is given and no representation is made regarding the accuracy of or completeness of the content of this site.
SMR accepts no responsibility for any losses or damages arising out of errors or omissions contained in the site or arising from reliance on information contained in the site. Any links to other web sites does not imply that we approve or endorse the content of those sites and Smalley Marsey Rispin accepts no responsibility for the information made available via such sites.
Copyright in the pages of this site, in the screen displaying the pages and in the information, texts, graphics, images and material contained therein is owned by Smalley Marsey Rispin or Smith Smalley, unless otherwise stated. All trademarks, service marks, company names or logos are the property of their respective holders and no permission is given by SMR in respect of their use and such use may constitute an infringement of the holders’ rights.
By accessing these pages you agree to be bound by these terms of use which shall be governed by and interpreted in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any disputes arising from these terms.
Please send corrections and error reports to admin@smrarchitects.co.uk
Privacy
SMR may collect certain specific personal information from our website, written correspondence or telephone calls, to tailor our service for our customers and users.
We respect the UK-GDPR (General Data Protection Regulations) and follow the UK Data Protection Act 2018. We value your privacy as much as we do our own, therefore, we’re committed to keeping your personal and business information safe. We ask for only the bare minimum from our customers, suppliers and peers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re required by law.
The information we collect
When you contact us by email, telephone or giving us your business, we collect your name, title, email address, phone number and the company you work for, if you’ve given us that.
When you buy a service from us, we collect your name, email address, phone number, and any other personal data you provide us in order to action the work.
If you do business with us, we also collect your business name and bank details and keep records of the invoices we send you and the payments you make.
If you work for us, we collect the relevant personal information to fulfil our HR and payroll requirements.
Where we store your information
When you contact us by telephone or email we store your information in our contact database, as well as the mailboxes used to deliver the email. When you buy a service from us, your information will also be stored in our Accounting software – these services help us manage our client’s contact data, user account information and accounting information. Our chosen systems are chosen partly for their commitment to security.
Lawful Basis for Processing
We process personal data under the lawful bases of:
- Contract performance (to deliver our services).
- Legitimate interest (to maintain business relationships and provide relevant information about our products and services).
- Legal obligation (for compliance with applicable laws).
Marketing and Legitimate Interest
We may use your contact details to send you information about our relevant products and services, including newsletters, under the lawful basis of legitimate interest. This includes updates on architectural services, events, and industry insights that we believe are relevant to you.
You can opt out at any time by clicking ‘unsubscribe’ in our emails or contacting us directly at admin@smrarchitects.co.uk.
Your Rights
Under UK-GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data.
- Object to processing for marketing purposes.
- Request data portability.
- Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Where We Store Your Information
When you contact us by telephone or email, we store your information in our contact database, as well as the mailboxes used to deliver the email. When you buy a service from us, your information will also be stored in our accounting software. These services help us manage our client’s contact data, user account information and accounting information. Our chosen systems are selected partly for their commitment to security.
Security Measures
We restrict access to personal data only to those who need it. Our servers are firewall-protected, and all devices require strong, unique passwords and authentication. We use secure password management and encryption where appropriate. We regularly review and improve our security measures.
Cookies
Although currently not in use, we may use ‘cookies’ to identify you when you visit our website, to enhance your profile experience. If we use cookies in the future, we will provide a clear consent mechanism and a Cookie Policy.
3rd Party links & websites
Our website may contain links to other websites of interest. Once you leave our site, we have no control over that other website. Please review the privacy policy of any third-party site you visit.
Deleting a client’s data & Unsubscribing
You can request deletion of your personal data or unsubscribe from marketing communications at any time by contacting admin@smrarchitects.co.uk. We will process such requests within 30 days.
Changes to this policy
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.