Legal and Disclaimer

Website – Terms of Use

Smalley Marsey Rispin Architects Ltd (SMR) has taken all reasonable steps to ensure that the information contained within the pages of this site is accurate and current. However, no warranty is given and no representation is made regarding the accuracy of or completeness of the content of this site.

SMR accepts no responsibility for any losses or damages arising out of errors or omissions contained in the site or arising from reliance on information contained in the site. Any links to other web sites does not imply that we approve or endorse the content of those sites and Smalley Marsey Rispin accepts no responsibility for the information made available via such sites.

Copyright in the pages of this site, in the screen displaying the pages and in the information, texts, graphics, images and material contained therein is owned by Smalley Marsey Rispin or Smith Smalley, unless otherwise stated. All trademarks, service marks, company names or logos are the property of their respective holders and no permission is given by SMR in respect of their use and such use may constitute an infringement of the holders’ rights.

By accessing these pages you agree to be bound by these terms of use which shall be governed by and interpreted in accordance with the laws of England and Wales.

Please send corrections and error reports to admin@smrarchitects.co.uk

Privacy 

SMR may collect certain specific personal information from our website, written correspondence or telephone calls, to tailor our service for our customers and users.

We respect the UK-GDPR (General Data Protection Regulations) and follow the UK Data Protection Act 2018. We value your privacy as much as we do our own, therefore, we’re committed to keeping your personal and business information safe. We ask for only the bare minimum from our customers, suppliers and peers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

The information we collect

When you contact us by email, telephone or giving us your business, we collect your name, title, email address, phone number and the company you work for, if you’ve given us that.

When you buy a service from us, we collect your name, email address, phone number, and any other personal data you provide us in order to action the work.

If you do business with us, we also collect your business name and bank details and keep records of the invoices we send you and the payments you make.

If you work for us, we collect the relevant personal information to fulfil our HR and payroll requirements.

Where we store your information

When you contact us by telephone or email we store your information in our contact database, as well as the mailboxes used to deliver the email. When you buy a service from us, your information will also be stored in our Accounting software – these services help us manage our client’s contact data, user account information and accounting information. Our chosen systems are chosen partly for their commitment to security.

What we use your information for

We might email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. If you do any business with us, we will use your information to contact you regarding ongoing work, we may also use your information to achieve the work agreed. We will use your information to send you invoices, statements, or reminders. We might also use your contact information to invite you to take part in events with us.

Who is responsible for your information at our company

Our Managing Director, Amanda Marsey, is responsible for the security of your information. You can contact her by email at amanda.marsey@smrarchitects.co.uk if you have any concerns about the information we store.

Who has access to information about you

When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job or information you provide to them directly.

The steps we take to keep your information private

When we store your information in third-party services, we restrict access only to people who need it. We store passwords using a secure service of our choice, which is locked down to appropriate staff members and protected by authentication.

The servers we use are all firewall protected and PC assess is protected by strong, unique passwords. These computers ask for authentication whenever they’re started.

Keeping data secure
We are constantly improving our security measures to keep the information we hold within our services safe and whenever we work with third parties (sub-processors) to help us provide our service, we ensure that their security processes are as robust as our own.

Cookies
Although currently not in use, we may use ‘cookies’ to identify you when you visit our website, to enhance your profile experience. A ‘cookie’ is a small piece of information sent to by a web server to a web browser, which enables a server to collect information back from the browser. ‘Cookies’ are frequently used on websites, and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

If we use ‘cookies’ in the future we will not cross-match information collected through ‘cookies’ with other personal information to determine who you are or your e-mail address. However if you disable ‘cookies’ you may not then be able to access all areas of our website.

3rd Party links & websites

Our website may contain links to other websites of interest. Any links are provided for convenience only. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by our Privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question. If you access a 3rd party website, it is at your own risk.

Deleting a client’s data & How to Unsubscribe
Customers have the ability to remove or delete information they have uploaded to our Services. Likewise, customers may deactivate their account and request that all personal data we have collected and stored is deleted.

We will retain your information for as long as you remain subscribed. However, you can unsubscribe from any or all of SMR’s services at any time by contacting admin@smrarchitects.co.uk. 

Changes to this policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.