SMR operates through a number of key policies to effectively manage our business and personnel:

Quality Management

SMR is committed to providing the highest standards of architecture with quality and service at the heart of our business.

Our projects are completed to the highest possible standard through diligent adherence to a framework within which all projects are undertaken. The framework is built around:

  • realistic, prudent and economic feasibility
  • commitment to value engineering and seeking advanced solutions
  • conveying accurate information throughout the project
  • entirely fulfilling the needs of the end user

Environmental Management

The Company is committed to maintaining an ethos which promotes acting in a socially and environmentally responsible manner.

We recognise we have the opportunity to design for the longest possible building lifespan, and to use the least environmentally damaging resources. We will wherever possible conserve existing buildings, use renewable resources and promote re-use of materials with consequent energy and material savings.

Where appropriate, we utilise specialist software produced by the Building Research Establishment (BRE) to assess environmental performance of the buildings we design and as required by our clients we strive to achieve the highest BREEAM (Environment Assessment Method) and / or Code for Sustainable Homes rating(s).

Health & Safety

The Company is committed to ensuring the provision and maintenance of a healthy and safe working environment for all our employees and any other person who may be affected by our work activities. We adhere to the following Health and Safety Executive (HSE) laws and regulations:

Construction Design Management (CDM) – the purpose is to assist all parties in ensuring that their construction project is safe to build, use, maintain and delivers good value.

Approved Code(s) of Practice (ACoP) – the purpose is to provide practical advice regarding compliance with the Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999.

People

SMR is proud to hold the Investors in People Bronze standard accreditation.

People are vitally important to a business’s success. We know that for our organisation to succeed everyone has to perform well and in a collaborative manner. To go beyond the basic standard and achieve the Bronze Standard, as well as all our people needing the right knowledge, skills and motivation to work efficiently, we focussed on management strategy, communication of our core values and staff recognition.

Working in partnership with our people, we endeavour to help them improve their productivity and performance and to realise their full potential.

Equal Opportunities

The Company is committed to a comprehensive policy of equal opportunities for all employees and prospective employees in all aspects of its business and in its provision of services and related facilities.

We aim to ensure that our personnel achieve their full potential and that all employment decisions are taken without reference to irrelevant or discriminatory criteria.

Business Excellence

SMR utilises the EFQM Business Excellence Model to increase the overall discipline of our practice. We have previously achieved a Bronze Award from Excellence Yorkshire (now North of England Excellence).

The European Foundation for Quality Management (EFQM) introduced their Model at the beginning of 1992. It provides the means for assessing applications for UK Excellence Awards. It is the most widely used organisational framework in Europe and has become the basis for the majority of national and regional Excellence Awards.